Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2026

Privacy at a Glance

Here's how we protect your personal information

Secure Storage
Your data is encrypted and stored securely
Transparent Use
We only use your data for booking purposes
Minimal Collection
We only collect necessary information
Your Control
Request data access or deletion anytime
No Spam
We won't send unsolicited marketing emails
Third Party
We don't sell your data to third parties

1. Information We Collect

1.1 Information You Provide

When you make a booking or create an account, we collect:

  • Full name
  • Email address
  • Phone number
  • Event or booking details
  • Payment information (processed securely through mobile money providers)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Device information

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and confirming your bookings
  • Sending booking confirmations and updates
  • Processing payments
  • Responding to your inquiries and support requests
  • Improving our services and website functionality
  • Complying with legal obligations

3. Data Sharing and Disclosure

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Mobile money payment processors
  • Email service providers
  • Website hosting services

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

3.3 No Sale of Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for accounting and legal purposes.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Objection: Object to processing of your data
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at tsch@qccgh.com

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Ghana. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: tsch@qccgh.com
  • Phone: +233 303 123 456
  • Address: QCC Training School-Tema, Community 1, Tema, Ghana